Frequently Asked Questions

2018 FAQ

  • Are tickets transferable?

    NO

  • Can I bring a baby/child?

    This is a 21 and older event, no exceptions

  • Can I purchase tickets at the door?

    KFWE typically sells out before the show and no tickets are available at the door.

  • Can I purchase tickets via phone or by mail?

    We are set up to process tickets via our website.

  • Can I purchase wine at KFWE?

    Wine will not be sold at KFWE nor can it be removed from the premises. Please note, this includes wine in glasses.

  • Can I use an international credit card?

    Yes

  • Do you offer group discounts?

    If you are a group of 8 or more, please visit www.kfwelondon.com/group-booking for information on group discounts.

  • How many wines are available to try?

    KFWE has over 200 wines available to try, so pace yourself!

  • I bought my tickets, but now I can’t make it, can I get my money refunded?

    Unfortunately we cannot offer refunds for tickets.

  • I know the show has sold out, but can I get just one more ticket?

    Unfortunately we cannot sell more tickets than the space can handle.

  • Is there a shuttle bus available?

    No

  • I’m under 21, can I buy a ticket and just participate in the food portion of the show?

    This is a 21 and older event, no exceptions.

  • I’m with the press, how can I get a press pass?

    Press passes are very limited and even if you’ve covered the show in the past that does not guarantee a pass again.
    Please address all press pass requests at www.kfwelondon.com/trade-registration/ and include your name, affiliation with brief description and phone number where you can be reached.

  • What are the hours of KFWE?

    KFWE begins at 6:30 and ends promptly at 10pm.

  • What supervision is KFWE under?

    Federation of Synagogues. KF

  • When is KFWE?

    KFWE is January 31 2018

  • Where is KFWE?

    KFWE will be held at Sheraton Grand London Park Lane, London, London, Piccadilly, W1J 7BX, United Kingdom

  • Where can I park?  

    Conveniently located behind Sheraton Grand London Park Lane, constantly attended during opening hours, the indoor car park offers an extensive number of parking spaces for almost all types of vehicles.

    Open 24hours a day, it is the ideal choice for Park Lane parking for residents and non-residents alike.

    Standard Rates:
    ·         Up to 2 hours     £12.00
    ·         Up to 4 hours     £20.00
    ·         Up to 6 hours     £25.00
    ·         Up to 9 hours     £33.00
    ·         Up to 12 hours   £36.00
    ·         Up to 24 hours   £42.00
    ·         Special Rate for overnight stay* £30.00
    ·         Motorcycles       £5.00